Freescout
Unleash the potential of your customer support team.
Empower Your Team with Freescout: Open-Source Help Desk
Freescout is a fully functional and customizable cloud helpdesk. It is packed with features to keep your team focused on your relationships and customer retention.
Easy-to-Use: Intuitive and user-friendly interface, making it accessible for everyone.
Exceptional Customer Support: Respond to inquiries efficiently, ensuring your customers feel heard and valued.
Streamlined Ticket Management: Keep your support team organized and productive with ticket creation, assignment, and tracking.
Self-Service Knowledge Base: Empower your customers to find their answeres independenty and reduce ticket volume.
Email Integration: Contact management can be a messy thing. EspoCRM makes it easy to relate your contacts to multiple accounts.
Customizable and Scalable: Tailor Freescout to your unique needs. There are many unique easy-to-install add ons as well!
Cost Efficient: Freescout does not scale with your userbase – unlimited users and powerful support from Federated Computer.
Human Support: Freescout paired with Federated Computer is a dream come true. Have an issue? Our human support team is here to help!
Contributing to Digital Sovereignty
Embracing Freescout in Federated Core is more than just about having a helpdesk; it’s a stance for digital sovereignty. Big companies like Zendesk and Help Scout harvest your data. We believe in taking back control over our digital communication tools, safeguarding our privacy, and supporting the open-source movement. With Freescout, you can contribute to this cause while enjoying a seamless helpdesk solution.
A No-Hassle Experience with Federated Core
Federated Core takes the hassle out of self-hosting Freescout for your team. With Freescout seamlessly integrated into our platform, you gain access to a robust and secure documentation solution without the per-user cost and data monitoring associated with centralized and proprietary solutions.
Single Sign-On (SSO)
Efficiency and ease of use are essential for any team. Federated Core’s SSO functionality enables your team members to access Freescout and the other tools seamlessly. Simplify your team’s workflow with a centralized login.
Experience Freescout with Federated Core Today
Unleash the potential of your team with Freescout, the open-source helpdesk solution included in Federated Core. Enjoy secure and flexible communication without sacrificing your digital sovereignty. Embrace the no-hassle experience, leverage the power of Single Sign-On, and stay connected with your customers.
Freescout is included in every Federated Team and Enterprise package.
We Give You All the Apps, Unlimited Users Included
Federated Core includes all the applications you need for your work, creative endeavors, and customer interactions. One low monthly price for unlimited users - Saving you hundreds of dollars per month.
Best of all, our support is given by real humans. Either on the phone, or in our chat server.
100% Privacy Guarantee
Federated doesn't scan your data to sell it to advertisers and AI robots. In fact, even though Federated ensures everything runs well, we can't see your data. 100% private.
Professional Support for Professional Software
Federated Computer manages your solutions for you, while maintaining our committment to your privacy. Backups are automated, and our support is given by real humans, not an impartial AI or chat-bot.
Prefer to chat with us?
We have a chat server hosted on our very own Federated Core you can join and ask questions, or just chum it up!
